Fixing HTTP Security Header Not Detected on port 443 and 8443
I need a solution Qualys scan found "http security header not detected" on enforce 443/8443. We are running Symantec DLP v14.0.2. Anyone know how to enable HTTP security header? 0
View ArticleEmail Prevent Server Load analysis / performance assesment
I need a solution Hi all,I wanted to know, how do you do performance assesment for Email Prevent Servers? I need to do load analysis / performance assesment and come-up with report for one of my...
View ArticleCreate 1 event
I need a solution I am looking for a way to only generate a pop up for the 1st file transfer to Removable Media. I know I could get this to work across all protocols but I still want the pop up to...
View ArticleSymantec DLP - Network Discover - Failed to Download
I need a solution Hello,I have a couple of customers who are using Network Discover. During the scans we are getting "Failed to read, Failed to Download" errors.What causes a "Failed to read, Failed...
View ArticleSMTP Standalone Mode for DR
I need a solution Does anyone know how long an SMTP server can run and process/save incidents without writing them to the enforce server?We're want to ensure our DR plans include this...
View ArticleProblem with agent installed not reporting
I need a solution Hi,We have a DLP solution 14.5 (with 150 agents installed on the endpoint), but we have a problem with one of them, we installed the agent, and when we check the services of DLP...
View ArticleDownstream TLS handshake failed for Network prevent for mail
I need a solution Hi All,We are geeting Downstream TLS handshake failed error. When we checked smtp logs the reason is "General SSLEngine Problem". Whereas some times its connecting for some time,...
View ArticleIcap error in WebPrevent_Operational.log in Symantec DLP
I need a solution Hello,Checked the WebPrevent_Operational.log. Found the below16/Jan/18:16:21:01:498-0500 [INFO] (ICAP_CONNECTION.1201) Connection (cid=17021) opened from...
View ArticleSymantec DLP Network Monitor Message Wait Time
I need a solution Hi Symantec Community,I am having an issue, our Network Monitor was working 2 weeks ago, we went to upgrade to 15.0 version of Symantec DLP, then we brought more Endpoint Detection...
View ArticleProblem with endpoint scan not detecting larger files (40MB)
I need a solution We ran into an issue when running desktop scans where PHI data is being picked up in smaller text files, but not files over 30MB. We did read that the default agent configuration was...
View ArticleURL Unknown - Google Chrome
I need a solution Hello,I have a isssue with some computer when via endpoint the incident show the "URL Unknown" using Google ChromeIn two computer the process brkrprcs64.exe is not running but the...
View ArticlePowershell Vontu Plugin script
I need a solution We currently have an Endpoint (Vontu) plugin that was written in Visual Basic. It works, but we are trying to be more efficient by using all the same scripting code and therefore are...
View ArticleEmail prevent DLP
I need a solution Hello all,I've a problem with Email Prevent. In the Enforce portal, the status of Email Prevent is Unknown.I don't know how to troubleshoot to solve the problem.Best, 0
View ArticleMessageheader is null
I need a solution Hi,I used Symantec API to call the system via Java, but the column 'Messageheader' is all 'nan'. May I ask the possible reason and the solution? Thank you.#Java...
View ArticleError 2500 on Prevent for Web after upgrading to v. 15.0
I do not need a solution (just sharing information) After upgrading to v. 15.0 (as to 15.0 MP1) you can see a massive amount of errors "2500: Unexpected Error Processing Message" on detection servers...
View ArticleGrouping Common Incidents
I need a solution Hello!I am trying to push out a policy that will catch USB traffic and it's pretty broad right now. It works but every single file transferred is it's own incident. Is there a way...
View ArticleCreating a Enforce server as a secondary/ DR option?
I need a solution Is there any type of guide for creating a secondary enforce server to stay in a type of passive/inactive mode? Based on the stuff ive been reading there cannot be two active Enforce...
View Articlemessagebody has errors
I need a solution Hi,I am trying to extract data from Symantec system via Java. The API I am using is v14.5. The symantec system is v14.6. After running codes, most of columns are correct, including...
View Articlewhat are new options DLP 15 not included in the admin guide?
I need a solution In our company we don't use these options, but after upgrade version from 14 to 15, these options are...
View ArticleEDM Profile with Data Source SQL ODBC Connection
I need a solution Hello all,I want to create EDM Profile for indexing structured data from Microsoft SQL Server 2014. In Administration Guide for DLP version 15 there is described only one option to...
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