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[FlexResponse] Incident ContentItem is Null

I need a solution Hello,I am developing a plug-in that will obtain a list of recipients from an email incident. I understand that the way to do it is through the Incident's .getContentItem() method,...

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AD Lookup Plugin Stops Working

I need a solution Is there a specific Event Code that is generated when an active, On (green) Lookup Plugin goes Off (red)? Aside from the Attributes window in the Incident view being blank and the...

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Request modification mode (REQMOD) or Response modification mode (RESPMOD) -...

I need a solution Hello,I have a doubt about the type of configuration in the prevent for web and the proxy, how is the difrence between the Request modification mode (REQMOD) and the Response...

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Web upload blocking

I need a solution User can log into their personal accounts on work devices (ie: Gmail, Google Drive, Google Photos, Yahoo Mail, etc.), this will not change so I'm trying to stop company data from...

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what method DLP Transfer syslog to Log Server, format mean ?

I need a solution Hello,I have some questionsplease let me know ..below1.What method DLP Transfer syslog to Log Server? (FTP ? or Data-Link..? what is)2.What is format(syslog) ?3. What is details of...

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DLP 14.6 - Endpoint Prevent - Detection Server Access from the Internet

I need a solution Hello everyone, Asside from latency, is there any reason you could not put an Endpoint Prevent detection server in the DMZ and make it accessible for DLP clients from the Internet?...

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Insert variable in response message

I need a solution I know how to insert a variable in email response I am not sure how to insert a variable in response message (not response email).I created a resposne rule and created an action as...

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Exclude application activity from DLP monitoring

I need a solution Hi all,I would like to know which is the most efficient way to completly exclude an application running on Windows OS from the DLP monitoring. Our customers run some applications...

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Exception by Machine Name

I need a solution How do I create an Exception to match on a endpoint machine name? 0

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Error SQLPLus process Timed out

I need a solution Please. I need help in my problem: I have a Three-Tier installation for DLP solution, So I installed the Oracle Database and Enforce server in seperate servers but the error occur...

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DLP Installation Error: SQLPLus process Timed out

I need a solution Please, I need help. I get this error joined in file attachements when installing the Enforce server. I'm using the Three-Tier deployment of DLP solution. so what should I do ?I have...

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[FlexResponse] - Network Discover FlexResponse Rule

I need a solution In the past I have worked with Flexresponse's on the endpoint and understand the functionality there. My question is, can we have flex response rules run from anything else besides...

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Message: "The requested page is forbidden" on the DLP console (indexed...

I need a solution Hello guys! Can anybody help me?A page with the "Forbidden" message is appearing when I try to create "Endpoint Partial Matching".After the message, I return to the screen of the...

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How to add an Image/Company Logo to the Block Alert Message DLP

I need a solution Hi,I am wanting to add and image or my company logo to the Blocked Alert Message users will get if they try to move Sensitive Data.  This message comes from the Symantec DLP Console....

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Where do we find uninstall_agent binary since it is not installed by Symantec...

I need a solution Where do we find uninstall_agent binary since it is not installed by Symantec DLP 14.6 installer? 0

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How to mitigate EDM only scanning first 100K of content

I need a solution Greetings fellow DLPers!I just learned that with out of box settings only the first 100K (that's not a typo!) of extracted content is scanned for policy violations.  I discovered...

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Regex inside data identifiers

I need a solution Hi, I am tryinto use regex into custom data identifiers but the very simple regex such as to capture date work fine when using directly in a detection rule but the same regex, when...

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Best DLP settings to prevent False Positive

I need a solution Hi Peps, Any recommendation for DLP settings for enforce and DLP agent configuration to prevent False Positive incidents?  0

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Regex inside data identifiers

I need a solution Hi, I am tryinto use regex into custom data identifiers but the very simple regex such as to capture date work fine when using directly in a detection rule but the same regex, when...

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Using Regex with custom data identifires.

I need a solution Hi, I am using basic regular expressions such as to detect date of birth or numeric numbers using simple detection rules and that works fine. However, when I try to use the same in a...

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