Hi,
I´m a consultant trying to help a customer with their DLP upgrade and I´m on the clock here. Here´s the problem I´m stuck on.
We are upgrading from DLP 15.0 to 15.1 and Oracle 11g to 12c (3-tier) The upgrade has gone without any problems so far. We are in the post upgrade process, but before implementing secure communication with the Oracle Database, we found that Enforce (installed on the D: drive) to Network Protect (installed on C: drive) servers were using built-in certs. There are no other hosts using DLP at the moment.
When creating certs using sslkeytool, I followed the procudure in DLP 15.1 Install guide, pages 58-60. After transfer of the certs to the keystores on the Enforce and Network Prevent servers, I restarted the services (mentioned on page 60). The Event logs on the Enforce server still warns about Built-in certs being used.
I have done this procedure before without any problems, in lab-environment, both on a new DLP 15.0 installation and on a upgrade to 15.1 installation (2-tier).
I tried the procedure two times and also a full reboot of the Windows 2012 R2 servers hosting Enforce and Network Prevent.
I tried the solution for issue 4180347 mentioned in 15.1 Release notes. The result seems to be that the NP server uses the new cert, but Enforce still uses the built-in cert. Connection betweed the servers is then broken, according to Overview in Enforce.
Anyone know of this issue or have any suggestions on how to proceed with troubleshooting?
Regards,
Rikard