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Count External Mail Recipients only to detect mass mailing

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I need a solution

Hi all

Challenge is to detect mass mailings on endpoints to externel recipients and popup a warning in case a definable number (X) of externe recipients is exceeded.

Here is what I tried (unsuccessfully until now):

  • Groups Rules: Detect all recipients with *@* (actually catches all recipients) added a counter to X=20 to ensure that no incident is created with less
  • Groups Exception: Ignore Recipients matching "internal.com"

Behaviour: Works nice in all test cases. Testcase where external and internal in total exceeds X=20 also matches even if the externals are less than X=20.

So I need a way, where the exceptions (internals) are properly deducted from the total of recipients or the internal are not matched at all (best case)

appreciate any ideas or solutions.

Rgds
Thomas

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