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Unknown Error encountered in OCR service Request (Event Code 4804)

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I need a solution

Dear All,

I have installed DLP 15.0 Version with Network prevent for Email detection server. also done required configuration to add OCR Configuration. 

Once OCR configuration done we are facing following Error.

Code: 4804

Summary: An Unknown error encountered

Detail: OcrRequestID:[................] Unknown Error encountered in OCR submit Request. Connect to OCR Server IP>:8555 [/..................]failed connect time out. (Event Code 4804)

Kindly Reply.

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