Quantcast
Channel: Symantec Connect - Products - Discussions
Viewing all articles
Browse latest Browse all 2689

DLP Agents Not Reporting

$
0
0
I need a solution

Hi,

I have setup a new Enforce Server on 14.0 version of Symantec DLP.  I have broke the connection on my old system of the 2 Endpoint Detection Servers.  I have connected them to my Enforce Server (they were running 12.5), after I connected them I ran the upgrade wizard to upgrade the Endpoint Detection servers to 14.0.  That successfully completed.  Now after a reboot of those 2 Detection Servers I am only getting 40 endpoint agents that will connect.  These agents are still running 12.5, however, I am needing them to connect so I can start upgrading them to 14.0.  So I am having issues getting them to report in.  I have telnet over the ports from my computer which is running 12.5 and that was successful.  I have done the same from other computers that is still not reporting in.  So there is a solution to getting this fix.  I have also rebooted the Database Server, thinking this might be the issue as well.  However, when the server came back up, still having the same issue.  Does anyone have a solution for this?  I have looked at all the logs from the Enforcer and Detection Servers not errors, no warnings.  Nothing out of the normal information.  Everything connected successful.

0

Viewing all articles
Browse latest Browse all 2689

Trending Articles



<script src="https://jsc.adskeeper.com/r/s/rssing.com.1596347.js" async> </script>